Shipping policy

Shipping Policy

At Klyro Compress, we are committed to delivering your knee sleeves as quickly and efficiently as possible. Please review our shipping policy below for details on delivery times, costs, and procedures.

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons or promotional events, processing times may be slightly longer.

Shipping Methods and Delivery Times

We offer several shipping options to meet your needs. Standard shipping typically takes 7-15 business days depending on your location. Expedited shipping options may be available at checkout for faster delivery. Please note that delivery times are estimates and are not guaranteed, as they depend on the carrier and your location.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. We may offer free shipping promotions from time to time, which will be clearly indicated on our website. Any applicable customs duties or taxes for international orders are the responsibility of the buyer.

International Shipping

We ship to most countries worldwide. International customers should be aware that orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in our product prices or shipping costs and are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website. Please allow 24-48 hours after receiving the tracking number for the tracking information to update.

Shipping Delays

While we strive to ensure timely delivery, we are not responsible for delays caused by customs processing, weather conditions, carrier issues, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist you.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please first check with neighbors and your local post office. If the package cannot be located, contact us at klyrocompresshelp@outlook.com within 7 days of the delivery date and we will work with the carrier to resolve the issue.

Address Accuracy

Please ensure that your shipping address is complete and accurate at the time of purchase. We are not responsible for packages that are delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer. Address changes after an order has shipped may not be possible.